Cancellations and Transfer Policy

Attendee cancelations and attendee substitution requests must be submitted to the Membership Experience Team. If you are no longer able to attend conference and would like to cancel your registration, please email If you would like to transfer your registration to a colleague, please submit this form with your request. 

NACAC Conference and preconference workshop refunds are subject to a $50 processing fee each. Preconference seminar refunds are subject to a $10 processing fee each. Note, additional Closing Celebration tickets or other conference add-ons, with the exception of the seminars and workshops, are non-refundable. 

Date Refund Policy
On or Before July 13  Full refund, less processing fees 
July 14-August 10  50% refund, less processing fees 
After August 11/No Show  No refunds 

NACAC Waivers

LIABILITY: I acknowledge that I will be participating in the NACAC Conference 2023 events and activities of my own free will and intention. I assume responsibility for all risks associated with my participation in these events and activities. By registering for this conference, for myself, my estate, and my heirs, I hereby release and discharge and agree to indemnify and forever hold harmless NACAC and its members, managers, officers, directors, agents, volunteers, representatives, and employees, from any and all causes of action and damages arising from or relating to my participation in the conference, except to the extent caused solely by NACAC’s negligence or misconduct. I also agree not to allow any other individual to participate in my place (unless I notify NACAC of the need for a substitution for my conference registration in advance and such individual executes the registration form and any required agreements and releases).

CONSENT TO USE PHOTOGRAPHIC IMAGES: NACAC will build a photo, quote, and video library of the NACAC Conference 2023 that NACAC may use for its internal and external purposes. By participating in the NACAC Conference 2023, attendees grant NACAC the right to use attendee photographs for such purposes. If attendees are interviewed and/or video recorded, NACAC will seek express permission for use. All photographs, recordings, and quotes shall become the property of NACAC and may be displayed, distributed, or used by NACAC for any such purpose, and in any media, whether print, electronic, or on the NACAC website, and without payment of any royalty.